Mountain Sweet Honey

About Us:

Mountain Sweet Honey Company

Our success is deeply rooted in providing exceptional honey bees and offering outstanding customer service through our call center.  We are deeply committed to utilizing organic methods in treating our bees. 

Our Customer Service staff are knowledgeable beekeepers that can offer solid beekeeping advice from the beginner to the most experienced beekeeper.

We are committed to shipping all customer orders that are placed before noon EST.  This means we will be fully stocked with beekeeping supplies. 

We are also committed to be Eco-Friendly in re-using materials that come with being an e-commerce company.  We will recycle packing for boxes and recycle computer equipment.

Ray Civitts

Chief Executive officer

Ray's Journey

My journey into beekeeping began with a beekeeping course at North Georgia Technical College.  This hobby began with four hives.  My hobby began to grow, almost immediately, as neighbors and friends, wanted local honey for medicinal purposes.  Almost immediately, I started to receive phone calls from Metro Atlanta seeking bee packages and nucs.  We grew 50 nucs our first season.  

Before I knew it, I had 8 hives and then 16 hives to keep up with the demand for local honey.  This eventually grew to over 500 hives.  The next challenge was to meet the demand for beekeeping supplies and honey bees.   

My home was quickly over come with the garage being my warehouse/store and several rooms in the house used for storage for the first three years.  The next step was to purchase a 5,000 sq. ft. building to grow our small business.  I never thought I would utilize the entire building and thought I would only use half of the building.  As this hobby grew into a full-time business, it was time for me to leave a 25 year career in commercial banking and take the business to the step.  Within a year the entire building was being fully utilized.

In 2017, we became the #1 shipper on honey bees on the east coast and mid-west.  We could not have grown without repeat orders from our loyal customer base.  We could not have grown without very dedicated employees.  During peak season we employ 19 people within our community.  Our shipping crew also does an excellent job.  From crating all shipping order to labeling to sorting the shipment to loading the shipment it takes dedicated employee’s.  Our employees work in the rain and late in the early morning hours to ensure your bees are at their peak freshness when shipped.

In 2019, we added warehouse space to allow us to purchase beekeeping supplies in full truck loads.  I quickly found that our growth would out grow our newest warehouse.  We also increased our main frame to better serve our customer base.

Through the years, we mastered the logistics of shipping honey bees to 31 states.  In 2020, we will also expand our honey bee offerings to include Carniolan and Russian bees.  Today, we carry over 500 beekeeping items and adding new items each month!

In 2021, we added a new warehouse that will house over 400 pallets of merchandise so that we can ensure timely shipments to our customer.  We have grown so much over the last 5 years and it has been a result of superior customer service and quality beekeeping supplies.  We could not have grown to where we are today without the continued loyal support of our customers.

In 2022, we started a live-streaming broadcast called BUZZ TV.  BUZZ TV is produced to assist beekeepers in education and trends within the beekeeping world.  BUZZ TV also creates educational videos that are viewed by beekeepers around the world. 

In 2023, Nikki joined our company to assist Ray in the daily operations of the company and to grow the business.

We may not be as big as the big box beekeeping suppliers but we make that up with shipping products within 1 business day.  We also work very diligently on keeping our inventory well stocked and try to never run out of any item.  

Thanks again for your beekeeping business!

Ray Civitts

 

Every successful company has rock solid employee's.
We are no exception! Our team is growing every year an is here to serve you and your beekeeping needs. We like to put our pictures here so you can put a name with who you are speaking to on the phone or in person.

Nikki is our Operations Manager and her main goal is to provide a exceptional experience to each of our customers.  Nikki comes to us with many years of exceptional customer service and has a degree in business & marketing.

Kendra manages our retail store & warehouse inventory.  She makes sure we have proper levels of inventory and manages our retail store..

Aubrey is responsible for booking all bee orders for the entire season, ensuring all shipped orders go out on-time.  She also assists in her spare time with our call center. 

Shasta serves as the supervisor of the Customer Service call center and she looks forward to assisting you with your order or beekeeping questions.

Joseph is new to our operations and will be assisting us in Customer Service and looks forward to assisting you and your beekeeping questions.

Jaime comes to us with many years of customer service and serves in our Customer Service call center.  She enjoys assisting beekeepers.

Autumn comes to us with many years of customer service and serves in our Customer Service call center.  She looks forward to serving you!

Ben is our supervisor of shipping and ensures each order is correctly fulfilled.

Andrew works in shipping and you will always find him with a SMILE.  Andrew ensures every shipment is correct and packed so that you will receive your order not damaged.

Chase assembles all of our frames and supers!  This is a full-time job all year long.

Stacy helps Kendra with managing the inventory and keeping all of our machinery and vehicles on a preventative maintenance schedule.

Bryan works in our video department and creates videos and serves as a co-host on BUZZTV.

Nikki

Operations Manager

Kendra

Retail Store & Inventory - Supervisor

Aubrey

Order Scheduling - Supervisor

Shasta

Customer Service - Supervisor

Joseph

Customer Service

Jaime

Customer Service

Autumn

Customer Service

Stacy

Warehouse & Maintenance

Ben

Supervisor - Shipping Department

Andrew

Shipping Department

Chase

Shipping Department

Product Video